Retinal Camera Operator - Eye Exam Specialist (Ophthalmology Technician)

Guidehealth • Brookhaven, GA

21h • Remote

About The Position

The Retinal Camera Operator - Eye Exam Specialist performs scheduled diabetic eye exams (retinal screenings) for members at provider practices using company-provided retinal imaging equipment. The company provides equipment and training, and covers mileage and travel expenses associated with eye exam visits. The role is field-based, with up to 100% paid travel in the Atlanta, Georgia area; qualified candidates must live locally. On non-appointment days, the employee engages virtually with team members, internal partners, customers, providers, payers, and care teams. The position supports closing eye exam and related quality gaps and may also support quality improvement, reporting, patient outreach, and customer success.

The successful candidate is detail-oriented, comfortable operating specialized imaging equipment after training, and willing to travel daily to scheduled appointments at provider practices and patient homes. The role also requires managing and confirming appointments, coordinating travel, maintaining working relationships, and working independently in a remote environment. The listed compensation is $25 per hour plus travel reimbursement.

Requirements

• Willingness and ability to travel daily, up to 100%, to provider practices for scheduled eye exams; candidates must reside locally in the Atlanta, Georgia area.
• Valid driver’s license and reliable transportation.
• Associate degree or greater in a related field.
• Minimum of 1–3 years of experience in a healthcare setting.
• Knowledge of medical terminology, quality measures, medical billing, or coding.
• Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, Teams, and multiple healthcare-related systems or applications.
• Strong verbal and written communication skills.
• Strong attention to detail and organizational skills, with the ability to meet hard deadlines.
• Ability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams.
• Ability to work independently in a remote environment.
• No prior eye exam or imaging experience is required; full training and equipment are provided.

Nice To Haves

• Certified or licensed healthcare professional credential, such as Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN).

Responsibilities

• Travel to provider practices and patient homes for scheduled diabetic eye exams (retinal screenings), using company-provided retinal imaging equipment.
• Support the closure of eye exam and related quality gaps.
• Complete company-provided training on retinal imaging equipment and eye exam procedures before conducting exams independently, and maintain competency through ongoing training as needed.
• Manage a daily eye exam appointment schedule and confirm appointments with practices and patients in advance.
• Coordinate travel logistics; mileage and travel expenses associated with eye exam visits are covered by the company.
• Build and maintain strong working relationships with co-workers, customers, providers, payers, and care teams.
• Engage virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days.
• Perform other duties as assigned to support quality improvement, reporting, patient outreach, and customer success.
• Follow security policies and procedures to protect patient information and company intellectual property.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) plan with a 3% employer match when the employee contributes 6%.
• Life and disability insurance, with voluntary life insurance options.
• Employee Assistance Program (EAP).
• Paid time off plans.
• Paid parental leave.
• Learning and development resources.
• Company-provided equipment at no charge to employees.
• Travel reimbursement for eye exam visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree