Retinal Camera Operator - Eye Exam Specialist (Ophthalmology Technician)

Guidehealth • Sandy Springs, GA

4d • Remote

About The Position

The Retinal Camera Operator - Eye Exam Specialist is responsible for performing scheduled diabetic eye exams (retinal screenings) for members at provider practices using company-provided retinal imaging equipment. The company provides the camera and full training, and covers mileage and travel expenses associated with exam visits. This is a field-based role requiring daily travel, up to 100%, in the Atlanta, Georgia area; qualified candidates must reside locally. On non-appointment days, the role involves virtual engagement with team members and other internal and external partners.

The operator completes company training before conducting exams independently, manages and confirms appointments with practices and patients, coordinates travel logistics, and helps close eye-exam and related quality gaps. The role also supports quality improvement, reporting, patient outreach, and customer success. Employees are expected to protect patient and company data and be accessible during stated working hours.

Guidehealth is a fully remote company and supplies the equipment needed for the role. Employees provide their own internet connection meeting the stated minimum speeds of 100 Mbps download and 10 Mbps upload. The listed compensation is $25 per hour, plus travel reimbursement.

Requirements

• Willingness and ability to travel daily, up to 100%, to provider practices for scheduled eye exams; candidates must reside locally in the Atlanta, Georgia area.
• Valid driver's license and reliable transportation.
• Associate degree or greater in a related field.
• Minimum of 1–3 years of experience in a healthcare setting.
• Knowledge of medical terminology, quality measures, medical billing, or coding.
• Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and Teams, and multiple healthcare-related systems or applications.
• Strong verbal and written communication skills.
• Strong attention to detail and organizational skills, with the ability to meet hard deadlines.
• Ability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams.
• Ability to work independently in a remote environment.
• Provide an internet connection with a minimum of 100 Mbps download and 10 Mbps upload.
• No prior eye-exam or imaging experience is required; full training and equipment are provided.

Nice To Haves

• Certified or licensed healthcare professional credential, such as Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN).

Responsibilities

• Travel to provider practices and patient homes for scheduled diabetic eye exams (retinal screenings).
• Perform retinal screenings using company-provided imaging equipment.
• Complete company-provided training on retinal imaging equipment and exam procedures before conducting exams independently, and maintain competency through ongoing training as needed.
• Manage the daily eye-exam appointment schedule, confirm appointments with practices and patients in advance, and coordinate travel logistics.
• Support closure of eye-exam and related quality gaps.
• Build and maintain working relationships with co-workers, customers, providers, payers, and care teams.
• Engage virtually with team members and internal and external partners on non-appointment days.
• Perform other duties supporting quality improvement, reporting, patient outreach, and customer success.
• Follow security policies and procedures to protect patient health information, personal information, and company intellectual property.
• Disclose secondary employment and remain accessible during stated working hours.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan with a 3% employer match when the employee contributes 6%.
• Life and disability insurance, with voluntary life insurance options.
• Employee Assistance Program (EAP).
• Paid time off plans.
• Paid parental leave.
• Resources for learning and professional development.
• Company-provided equipment at no charge to the employee.
• Travel reimbursement for mileage and travel expenses associated with eye-exam visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree