Retail Team Member- Temporary Overnights (Remodel Project)

Michaels•Hilliard, OH

5d•Onsite

About The Position

The Retail Team Member provides friendly customer service, helps customers locate products and solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting Rewards and Private Label Credit Cards, and educating customers about the Voice of Customer survey. Team members also support omnichannel services such as Buy Online Pickup in Store and Ship From Store. Store operations duties include unloading trucks, stocking merchandise, participating in planogram and AD set processes, maintaining merchandise recovery and store presentation, completing Store In Stock Optimization tasks, and supporting shrink and safety programs. The role requires following company policies, standard operating procedures, and applicable laws. Team members are expected to interact respectfully, remain positive in difficult situations, and serve as role models. The position also includes cross-training in Custom Framing sales and production and other duties as assigned. This is a temporary overnight remodel-project position at the Columbus-Hilliard, Ohio store. The public retail setting is climate-controlled, though some stock rooms may not be; occasional outdoor work may involve retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants must be at least 16 years old and meet applicable federal, state, and local legal requirements. The total base pay range is $11.00–$13.00. The position may be eligible for overtime compensation in accordance with state and local laws. Benefits may be available depending on position and eligibility, including a 401(k) with employer match, employee assistance program, medical, dental and vision coverage, telemedicine, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, voluntary insurance options, employee discounts, and partner discount programs.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements of the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide fast and friendly checkout service and handle cash according to standards.
Promote the Rewards program and Private Label Credit Cards, and complete enrollments.
Educate customers about the Voice of Customer survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram processes.
Complete merchandise recovery and maintenance, including merchandise returns and general store recovery.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
Interact with others respectfully, remain positive in difficult situations, promote the organization’s vision and values, and serve as a role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.