PT Seasonal Retail Team Member

Michaels•Cedar Park, TX
•Onsite

About The Position

The Retail Team Member delivers friendly customer service, helps customers find products and solutions, and provides a fast, friendly checkout experience. The role includes cash handling, promoting the Rewards program and Private Label Credit Cards, and educating customers about the Voice of Customer survey. Team Members also support omnichannel services such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). The position involves unloading trucks; stocking merchandise; supporting planogram and store in-stock processes; completing merchandise recovery, returns, and general store maintenance; and assisting with shrink and safety programs. Team Members follow company procedures and policies, interact respectfully with others, and are cross-trained in Custom Framing sales and production. Other duties may be assigned. This is a seasonal, part-time role in a public retail store. Work may include nights, weekends, and early mornings. The store’s public areas are climate controlled, though some stock rooms may not be; some outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press.

Requirements

  • Must be at least 16 years old.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
  • Must satisfy applicable federal, state, and local legal requirements.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Promote the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery, to maintain a well-merchandised and in-stock store.
  • Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, policies, and standards, including applicable legal requirements.
  • Interact with others in an accepting and respectful manner and project a positive image.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program, depending on position and eligibility.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services, depending on position and eligibility.
  • Flexible spending accounts, depending on position and eligibility.
  • Commuter benefits, depending on position and eligibility.
  • Tuition assistance, depending on position and eligibility.
  • Adoption assistance, depending on position and eligibility.
  • Voluntary insurance options, depending on position and eligibility.
  • Employee discounts.
  • Partner discount programs.
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