Retail Team Member - 18+

Kilwins Columbus•Petoskey, MI
•Onsite

About The Position

Kilwins is hiring a part-time Retail Team Member, age 18 or older, for its Petoskey, Michigan location. The role helps create enjoyable guest experiences by welcoming customers, serving premium ice cream and handcrafted chocolates, and supporting daily store operations. Paid training is provided; prior experience is not required. Starting pay is $15 per hour plus tips. This is an active retail position. Team members spend most of their shift on their feet assisting guests and supporting coworkers, and should be comfortable occasionally lifting up to 50 pounds with assistance. Evening, weekend, and holiday availability is essential. The position is not eligible for remote work, relocation assistance, or visa sponsorship. Applicants must be authorized to work in the United States. Kilwins is a Recovery Friendly Workplace, a drug-free workplace with smoke-free and vape-free facilities, and an Equal Opportunity Employer.

Requirements

  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • Evening, weekend, and holiday availability is essential.
  • Must be comfortable spending most of a shift on one's feet.
  • Must be comfortable occasionally lifting up to 50 pounds with assistance.
  • Dependability, willingness to learn, a positive attitude, and enjoyment of working with people are valued.

Responsibilities

  • Welcome each guest with a genuine smile.
  • Scoop premium ice cream and prepare treats.
  • Help guests select chocolates, fudge, caramel corn, and other Kilwins products.
  • Operate the register.
  • Keep the store clean, stocked, and ready for guests.
  • Work with teammates to create exceptional guest experiences.

Benefits

  • Starting pay of $15.00 per hour plus tips
  • Paid training
  • 50% employee discount at Kilwins Company Stores
  • Flexible part-time scheduling
  • Opportunities to learn new skills and grow
  • Friendly, supportive team environment
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