Retail Part Time Team Lead

Office Depot • West Monroe, LA

7d • $12 - $15

About The Position

The Retail Team Lead is a part-time role at Office Depot that provides customers with total solutions across products, technology, services, furniture, and print. The role builds customer relationships, uses provided training and sales principles to identify customer needs, drive sales, and support a customer-centric store environment aligned with the Office Depot 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

The Team Lead supports print operations, store sales, merchandising, freight and logistics, and client satisfaction. This position is also a part-time Key Carrier and may perform Leader on Duty functions. External Key Carrier responsibilities include opening and closing the store and may require scheduling for those shifts. The role may require consent to periodic comprehensive third-party background checks.

The position supports safe store operations and is expected to help maintain a safe and healthy work environment for coworkers and customers. Other duties may be assigned.

Requirements

• High school diploma or equivalent preferred.
• 1–3 years of related experience; sales and/or customer service experience preferred.
• Basic computer skills and ability to use job-related technology and POS systems.
• Attention to detail.
• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication skills and strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented, driven to achieve results, and able to make sound decisions.
• Patience and a desire to continually build product and selling knowledge.
• Ability to perform External Key Carrier responsibilities, including opening and closing duties and working the respective scheduled shifts.

Nice To Haves

• Experience in Print Services.

Responsibilities

• Support the Print function and efficient store operations while driving overall store sales.
• Operate and assist associates with equipment in the Print Services area to maintain efficient production and complete client orders accurately and on time.
• Use communication tools to request assistance in Print Services and coordinate appropriate service for customers throughout the store.
• Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
• Identify process improvements and implement plans to reduce waste and inefficiencies.
• Partner with associates to ensure regular loss prevention compliance and support company loss prevention efforts.
• Comply with company policies, procedures, and practices.
• Contribute to sales and profitability through conversion, Average Order Value, and customer satisfaction initiatives.
• Drive positive client satisfaction, including coaching and training associates to enhance the customer experience.
• Support community outreach initiatives that promote client and customer retention.
• Develop personal selling skills and product knowledge using sales and service tools to deliver total solutions.
• Help ensure building and associate safety and security when the management team is absent.
• Perform store opening or closing responsibilities, including awareness of key performance indicators, guidance to improve results, alarm system activation or deactivation, and opening or closing processes.
• May assist with reviewing cash handling, cashier, and merchandise error logs, register voids, tax exemptions, and related cash office audits.
• Perform other duties as assigned.

Benefits

• 401(k)
• Incentive program participation may be available, subject to the Incentive Plan terms and conditions.
• Opportunities to move and grow within the organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED