Retail Team Lead (PT)

New Balance • Mosaic District, VA

3d • Onsite

About The Position

As part of the New Balance Retail Leadership Team, part-time Retail Team Leads assist with opening and closing the store, driving results, operational duties, and delivering a world-class experience for guests. They lead by example through New Balance’s Core Competencies.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to kneel or squat frequently.
• Ability to move product boxes weighing up to 50 lbs., with assistance if necessary.
• Ability to stand for extended periods.
• Ability to climb ladders occasionally and climb and descend stairs frequently, depending on location.

Nice To Haves

• Two years of retail supervisory experience preferred.

Responsibilities

• Be a positive leadership presence on the sales floor and communicate and coach professionally with all associates.
• Drive store key performance indicators through associate training and development.
• May assist the store manager in creating schedules and lead floor moves.
• Deliver a great guest experience using the GUEST service model.
• Perform operational duties, including opening and closing the store, inventory control, and following operational procedures.
• Participate in recruiting, interviewing, and hiring top talent.
• Follow safety and reporting regulations, including proper lifting procedures.

Benefits

• Part-time associates receive 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.
• New Balance offers a comprehensive benefits package that includes three medical insurance options, dental insurance, vision insurance, life insurance, and a 401(k).
• Additional programs include online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs.
• Regular associates receive a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED