Retail Team Lead (PT)

New Balance • Bethesda Row, MD

2d • Onsite

About The Position

As part of New Balance’s retail leadership team, the part-time Retail Team Lead assists with opening and closing the store, driving results, and delivering a world-class experience for guests. The role leads by example through New Balance’s Core Competencies.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the needs of the retail business, potentially including weekends and holidays.
• Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
• Ability to kneel or squat frequently.
• Ability to move product boxes weighing up to 50 pounds, with assistance if necessary.
• Ability to stand for extended periods.
• Ability to climb ladders occasionally and climb and descend stairs frequently, depending on location.

Nice To Haves

• Two years of retail supervisory experience.

Responsibilities

• Be a positive leadership presence on the sales floor.
• Communicate and coach professionally with all associates.
• Help achieve store key performance indicators through associate training and development.
• Deliver a great guest experience using the GUEST service model.
• Open and close the store.
• Follow safety and reporting regulations, including proper lifting procedures.

Benefits

• Part-time associates receive a 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED