Retail Part Time Team Lead

Office Depot•Ellisville, MO

1d•$15 - $17•Onsite

About The Position

The Retail Team Lead is a part-time role at Office Depot that provides customers with total solutions across products, technology, services, furniture, and print offerings. The role builds customer relationships and serves as a trusted advisor by using company training and sales principles to assess customer needs, promote offerings, and support a customer-centric environment. The Team Lead contributes to a positive culture aligned with Office Depot’s 5C values and supports engagement with the local community. The position helps develop a vibrant sales culture while maintaining visual and merchandising standards and supporting freight, logistics, and client satisfaction. It also serves as a part-time Key Carrier role and may perform Leader on Duty functions. The Team Lead must be able to perform External Key Carrier responsibilities, including opening and closing the store, and must be scheduled for those shifts. The essential functions may require consent to periodic comprehensive third-party background checks.

Requirements

High school diploma or equivalent preferred.
1–3 years of related experience; sales and/or customer service experience preferred.
Basic computer skills and ability to use job-related technology and point-of-sale systems.
Attention to detail.
Advanced selling skills and strong customer focus.
Excellent verbal and written communication and strong interpersonal skills.
Positive, engaging, and adaptable in a changing environment.
Demonstrates integrity, accountability, and trust.
Action-oriented, with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.
Ability to perform External Key Carrier responsibilities, including opening and closing shifts.

Nice To Haves

Experience in Print Services.

Responsibilities

Support the Print function and overall store sales.
Operate and assist associates with equipment in the Print Services area to maintain efficient production and complete client orders correctly and on time.
Use communication tools to request assistance in Print Services and coordinate appropriate services for customers throughout the store.
Process merchandise accurately and efficiently according to procedures, deadlines, and visual merchandising standards.
Identify process improvements and implement plans to reduce waste and inefficiencies.
Partner with associates to ensure regular loss prevention compliance.
Ensure compliance with company policies, procedures, and practices, and support loss prevention efforts.
Contribute to increased sales and profitability through conversion, Average Order Value, and customer satisfaction initiatives.
Drive positive client satisfaction, including coaching and training associates to enhance the customer experience.
Support community outreach initiatives to improve client and customer retention.
Continually develop personal selling skills and product knowledge using sales and service tools.
Ensure the safety and security of the building and associates when management is absent.
Perform store opening or closing responsibilities, including awareness of key performance indicators, guidance to improve results, alarm activation and deactivation, and opening or closing processes.
May assist with reviews of cash handling, cashier, and merchandise error logs, register voids, tax exemptions, and related cash office audits.
Perform other duties as assigned or deemed necessary.