Retail Team Lead-Hardware

Recovery Management • Independence, MO

7d

About The Position

Cargo Largo is seeking a Retail Team Lead for its hardware department. The role spends about 85% of the time on the sales floor and supports the Department Manager with team performance, customer feedback, and operational issues. The Team Lead monitors sales performance data, identifies areas for improvement, motivates associates to meet sales targets, and helps provide excellent customer service. The role also resolves customer issues using a win/win approach.

Cargo Largo describes itself as a dynamic, fast-paced, and fun workplace with a positive, friendly culture and opportunities for advancement. The company sells new, unclaimed, and excess inventory through its local retail store, on-site bid sales, and online channels, with products ranging from consumer goods to commercial equipment. Cargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.

Requirements

• At least 2 years of experience in a team-lead-level leadership role.
• At least 1 year of general retail experience.
• Ability to model and lead exceptional customer service.
• Ability to convey knowledge in a user-friendly manner.
• Ability to engage positively with associates and collaborate with other departments.

Responsibilities

• Spend approximately 85% of working time on the sales floor.
• Monitor and analyze sales performance data and identify areas for improvement.
• Motivate associates to achieve sales targets and provide excellent customer service.
• Resolve customer issues using a win/win approach.
• Support the Department Manager with team performance, customer feedback, and operational issues.
• Model exceptional customer service and provide leadership to associates.
• Convey product and process knowledge to associates in a user-friendly manner.
• Engage positively with associates often.
• Collaborate with other departments, such as pricing, to coordinate product movement.

Benefits

• Cargo Largo says its benefits are designed to meet associates' individual needs; specific benefits are not listed in the posting.
• Performance is rewarded through compensation and appreciation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed