Retail Team Lead-Hardware

Cargo Largo•Independence, MO

8d•$22

About The Position

Cargo Largo is seeking a Retail Team Lead for its Hardware department. The role is active and primarily floor-based, with approximately 85% of time spent on the floor. The Team Lead monitors and analyzes sales performance data, identifies areas for improvement, motivates associates to meet sales targets and deliver excellent customer service, and resolves customer issues using a win/win approach. The Team Lead also supports the Department Manager with team performance, customer feedback, and operational issues. Cargo Largo is an industry leader in monetizing new, unclaimed, and excess inventory for premier U.S. companies. Its fast-paced retail operation handles a wide variety of consumer and commercial products. Cargo Largo describes its culture as friendly, collaborative, and team-oriented, and seeks motivated associates committed to high-quality customer service. The stated pay rate is $22.00 per hour and up.

Requirements

At least 2 years of experience in a Team Lead-level leadership role.
At least 1 year of general retail experience.

Responsibilities

Spend approximately 85% of the time on the floor.
Monitor and analyze sales performance data and identify areas for improvement.
Motivate associates to achieve sales targets and provide excellent customer service.
Resolve customer issues using a win/win approach.
Support the Department Manager with team performance, customer feedback, and operational issues.
Model and lead exceptional customer service.
Convey knowledge to associates in a user-friendly manner.
Positively engage with associates often.
Collaborate with departments such as pricing to coordinate product movement.