Retail Team Lead

Gordon Food Service•Battle Creek, MI

5d•Onsite

About The Position

The Retail Team Lead (Key Holder) supports store leadership and daily retail operations, with opportunities to take on increased responsibility and grow into leadership. The role is suited to someone who is passionate about customer service, detail-oriented in stocking and inventory management, and skilled in operating point-of-sale systems and maintaining store conditions. The position is located at 30 Columbia Ave E Ste B, Battle Creek, MI 49015. Pay starts at $18.57 per hour and is based on experience. The store is open Monday through Saturday from 7:00 a.m. to 8:00 p.m. and Sunday from 9:00 a.m. to 6:00 p.m. The schedule is flexible and full-time, and includes days, evenings, weekends, and holidays. The role may also involve responding to alarm calls outside working hours and working shifts at other local stores. Candidates must be at least 18 years old, have a high school diploma or equivalent, and pass pre-employment checks, including a drug screen and criminal background check. All Gordon Food Service locations are tobacco-free, and the company is a drug-free workplace.

Requirements

Have 1–2 years of retail experience with progressively increasing responsibility.
Be able to regularly lift up to 50 pounds, with frequent lifting above shoulder height.
Be able to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
Be able to safely operate power equipment, such as slicing equipment, walkie lifts, and forklifts where applicable.
Be able to occasionally respond to alarm calls during non-working hours and work shifts at other stores in the local geographic area.
Be at least 18 years old.
Have a high school diploma or equivalent.
Successfully pass pre-employment checks, including a drug screen and criminal background check.
Have basic computer skills.

Responsibilities

Open and close the store.
Help complete daily store operations and tasks.
Assist with unloading deliveries, organizing merchandise, and transferring merchandise between the stockroom and store.
Maintain merchandise through product rotation, proper food handling, receiving, and ensuring product quality.
Provide exceptional customer service by building relationships, solving problems, and building sales.
Handle cash, including making bank deposits, obtaining change for cashiers, and opening and counting down registers.
Help build and train the team.
Aid in supervising sales associates as they perform their assigned duties.