Temporary Retail Team Lead

Vera Bradley • Freehold, NJ

28d • Onsite

About The Position

In partnership with store leadership, the Retail Team Lead works alongside store associates, providing daily direction, communication, and training to carry out action plans in accordance with Vera Bradley’s objectives and standards. The role helps deliver a strong customer experience, meet sales goals, maintain brand standards, support store operations, and foster a collaborative team environment.

The position requires open availability and flexibility to work nights, weekends, and holidays. Work involves constant walking and standing, frequent bending, stooping, and reaching, exposure to strong fragrances and scents, and the ability to lift 10–35 pounds consistently and occasionally lift up to 55 pounds, as well as push or pull more than 55 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school graduate or equivalent strongly preferred.
• Prior retail experience strongly preferred.
• Prior management experience strongly preferred.
• Experience in specialty retail strongly preferred.
• Dependability and open availability, including flexibility to work nights, weekends, and holidays.
• Strong desire and ability to serve customers and solve problems.
• Ability to lead, motivate, and promote a team environment.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented, with the ability to manage multiple tasks simultaneously.
• Polished, polite, and professional demeanor.
• Ability to build and maintain rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness.
• Flexible and adaptable, with the ability to work under pressure and meet deadlines in a fast-paced environment.
• Ability to work with strong fragrances and scents throughout the workday.
• Strong sensory skills, including good eyesight and hearing, and dexterity.
• Ability to consistently lift 10–35 pounds and occasionally lift up to 55 pounds, and to push or pull more than 55 pounds.

Nice To Haves

• Experience with a retail POS system.

Responsibilities

• Set high standards and motivate the team to create The Experience.
• Exceed sales goals, build store traffic, convert Guests, interact with the product, and promote campaigns and contests to build brand awareness and lasting customer relationships.
• Act as a Brand Ambassador by consistently modeling and upholding Vera Bradley Core Values.
• Assist the leadership team with planning, implementing, and maintaining visual merchandising brand standards.
• Assist with store operations, including inventory, ordering, training, Fussy Matrix, emailing and calling Guests, and opening and closing.
• Act as a liaison between store associates and store leadership to foster a fun and collaborative work environment.
• Support a culture of honesty and maintain awareness of loss prevention by connecting customer experience and associate engagement with shrink.

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED