Retail Team Lead (FT) -Vineland

New Balance • Vineland, FL

4d • Onsite

About The Position

As part of the New Balance Retail Leadership Team, the full-time Retail Team Lead assists with opening and closing the store, driving results, operational duties, and delivering a world-class guest experience. The role leads by example through New Balance’s Core Competencies and provides a positive leadership presence on the sales floor.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule, which may include weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to kneel or squat frequently; move product boxes up to 50 lbs. with assistance if necessary; stand for extended periods; climb ladders occasionally; and climb and descend stairs frequently, depending on location.

Nice To Haves

• Two years of retail supervisory experience preferred.

Responsibilities

• Provide a positive leadership presence on the sales floor and communicate and coach associates professionally.
• Help achieve store key performance indicators through associate training and development.
• May assist the store manager with creating schedules and lead floor moves.
• Deliver a great guest experience using the GUEST service model.
• Open and close the store and support inventory control and operational procedures.
• Participate in recruiting, interviewing, and hiring talent.
• Follow safety and reporting regulations, including proper lifting procedures.

Benefits

• Three medical insurance options, dental insurance, vision insurance, life insurance, and 401(k).
• Online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs.
• $1,000 yearly lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED