Retail Team Member FT

Goodwill of the Heartland/Heartland Goodwill Enter•Rock Island, IL
•$15 - $15•Onsite

About The Position

The Retail Team Member contributes to the success of the store and Goodwill’s mission by providing outstanding customer service, processing donations, using the cash register, and maintaining a welcoming environment for customers and team members. Responsibilities include handling materials, greeting donors, processing donations, and replenishing inventory on the sales floor. Team members work collaboratively to create a positive experience while meeting store and production goals. Production Retail Team Members follow current best practices for sorting, tagging, hanging, and pricing merchandise, and work with store leadership to assess inventory needs. They accurately record production units to meet or exceed goals set by leadership and customer demand. For outlet-specific positions, team members accurately read and record the weight of customer selections at the cash register. As needed, they help operate large tipping units to fill boats with product for the sales floor, following safety requirements, and support production through efficient product sorting and material handling. Scheduling may include morning, afternoon, evening, and weekend hours; team members are required to work every other weekend.

Requirements

  • Ability to read and write.
  • Ability to lift up to 50 pounds.
  • Ability to stand for long periods of time.
  • Successful completion of a sex offender background check.
  • Availability for scheduling that may include morning, afternoon, evening, and weekend hours; every other weekend is required.

Nice To Haves

  • Related work experience is preferred but not required.

Responsibilities

  • Provide outstanding customer service and maintain a welcoming environment for customers and team members.
  • Handle materials, greet donors, and process donations.
  • Use the cash register and replenish inventory on the sales floor.
  • Work with the team to achieve store and production goals.
  • For production positions, sort, tag, hang, and price merchandise according to current best practices.
  • Work with store leadership to assess inventory needs and accurately record production units to meet or exceed goals.
  • For outlet-specific positions, accurately read and record the weight of customer selections at the cash register.
  • As needed, help operate large tipping units to fill boats with product for the sales floor while ensuring customer and employee safety.
  • As needed, support production through accurate and efficient product sorting and material handling.
  • Work every other weekend.

Benefits

  • Competitive paid time off (PTO).
  • Generous store discount.
  • Opportunities for advancement.
  • Strong team culture.
  • Retirement package with employer contribution.
  • Health, dental, and vision insurance.
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