Prescott Valley Team Lead

JARS Cannabis • Prescott Valley, AZ

4d

About The Position

The Retail Team Lead supports the Store Manager in ensuring daily operating procedures are completed, leads by example, and helps the team deliver excellent customer service and visual presentation. The role includes supervising and developing sales staff to maximize sales, maintaining compliance with applicable laws and regulations, and supporting the day-to-day flow of dispensary operations. The Team Lead directly reports to the Store Manager and Assistant Store Manager.

Requirements

• Excellent managerial and supervisory skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• A valid Facility Agent Card with the Arizona Department of Health Services.

Nice To Haves

• High school diploma or equivalent preferred.
• At least two years of supervisory experience preferred.

Responsibilities

• Assist the Store Manager and Assistant Store Manager in overseeing staff adherence to state rules, regulations, company policies, and procedures.
• Supervise, manage, and direct sales associates, including coordinating breaks and shift changes.
• Manage and inspire staff to deliver high levels of customer service and satisfaction.
• Help ensure staff compliance with applicable local, state/provincial, and federal laws and regulations.
• Assist customers and help ensure customer satisfaction.
• Facilitate money drops and replenish change when necessary.
• Maintain in-depth knowledge of dispensary inventory, cannabis strains and products, and industry-wide product knowledge and trends.
• Assist in training new employees on standard operating procedures and scheduled shifts.
• Provide Spring Big assistance and manual discounts as needed.
• Maintain the flow of the sales floor, host when needed, and place team members in appropriate roles.
• Assist the Inventory Team with moving products and stocking the sales floor as needed.
• Support daily operating procedures and promote excellent customer service and visual presentation.

Benefits

• Employee discounts and samples
• Continued education opportunities
• Growth potential within the company
• Health insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED