Prescott Valley Team Lead

JARS Cannabis • Prescott Valley, AZ

2d

About The Position

The Retail Team Lead supports the Store Manager and Assistant Store Manager with daily dispensary operations, staff supervision, compliance, and customer service. The role leads by example to promote excellent customer service and visual presentation, develops and supervises sales staff, and helps maximize sales while ensuring transactions and staff activities comply with applicable laws, regulations, and company procedures.

The schedule is five days per week in eight-hour shifts, with two days off. Available shifts include morning (6:30 a.m.–2:30 p.m.), mid (11 a.m.–7 p.m.), and closing (2:30 p.m.–10:30 p.m.). At El Mirage, Thursday–Saturday closing shifts are 3:30 p.m.–12:30 a.m. Starting pay is $18, plus a shared tip pool.

Requirements

• Excellent managerial and supervisory skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Hold a valid Facility Agent Card with the Arizona Department of Health Services.

Nice To Haves

• High school diploma or equivalent preferred.
• At least two years of supervisory experience preferred.

Responsibilities

• Support the Store Manager and Assistant Store Manager in ensuring staff follow state rules and regulations, company policies, and procedures.
• Supervise, manage, and direct sales associates, including coordinating breaks and shift changes.
• Inspire staff to deliver high levels of customer service and satisfaction.
• Ensure staff comply with applicable local, state or provincial, and federal laws and regulations.
• Assist customers and help ensure customer satisfaction.
• Facilitate money drops and replenish change when necessary.
• Maintain in-depth knowledge of dispensary inventory, strains, products, and industry-wide product knowledge and trends.
• Assist with training new employees on standard operating procedures and scheduled shifts.
• Provide Spring Big assistance and manual discounts as needed.
• Help maintain the flow of the sales floor, host when needed, and place employees in appropriate roles.
• Assist the Inventory Team with moving products and stocking the sales floor as needed.

Benefits

• Employee discounts and samples.
• Continued education opportunities.
• Growth potential within the company.
• Health, dental, and vision insurance.
• Shared tip pool.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED