Metrocenter Team Lead
About The Position
JARS Cannabis is seeking a Retail Team Lead for its dispensary. The Team Lead supports the Store Manager in carrying out daily operating procedures, leads by example, and promotes excellent customer service and visual presentation. The role helps develop and supervise sales staff to maximize sales and ensures transactions and staff activities comply with applicable laws, regulations, and company policies. The Team Lead reports directly to the Store Manager and Assistant Store Manager. The schedule is five 8-hour shifts per week, with two days off. Shifts include morning (6:30 a.m.–2:30 p.m.), mid (11 a.m.–7 p.m.), and closing (2:30 p.m.–10:30 p.m.); at El Mirage, Thursday–Saturday closing shifts are 3:30 p.m.–12:30 a.m. Starting pay is $18 plus a shared tip pool.
Requirements
- Excellent managerial and supervisory skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Applicants must be at least 21 years old.
- Must pass a standard background check and undergo a fingerprint background check.
Nice To Haves
- High school diploma or equivalent preferred.
- At least two years of supervisory experience preferred.
- Valid Facility Agent Card with the Arizona Department of Health Services.
Responsibilities
- Support the Store Manager and Assistant Store Manager in overseeing staff and ensuring adherence to state rules, regulations, company policies, and procedures.
- Supervise, manage, and direct sales associates, including breaks and shift changes.
- Inspire staff to provide high levels of customer service and satisfaction.
- Help ensure staff comply with applicable local, state or provincial, and federal laws and regulations.
- Assist customers and ensure customer satisfaction.
- Facilitate money drops and replenish change when necessary.
- Maintain in-depth knowledge of dispensary strains and products, as well as industry-wide product knowledge and trends.
- Assist in training new employees on standard operating procedures and scheduled shifts.
- Provide Spring Big assistance and manual discounts as needed.
- Maintain the flow of the sales floor, host when needed, and place team members in appropriate roles.
- Assist the Inventory Team with moving products and stocking the sales floor as needed.
- Lead by example and encourage team members to uphold the company's customer-service image and excellent visual presentation.
Benefits
- Employee discounts and samples.
- Continued education opportunities.
- Growth potential within the company.
- Health, dental, and vision insurance.
- Shared tip pool.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
