Retail Support Associate - Shoe Expeditor, North Star Mall - Part Time
About The Position
The Retail Support Associate – Shoe Expeditor works in the Women’s Shoe department to support smooth store operations and an easy, enjoyable shopping experience. The role involves locating and delivering merchandise requested by sales colleagues, pulling and staging orders from the stockroom, helping fulfill digital orders, and keeping the department and stockroom organized. The associate also assists customers, handles sales transactions, maintains displays and pricing information, and processes merchandise. This part-time position requires flexible availability for retail shifts, including evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourceful and responsive to changing priorities.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
- Ability to perform heavy lifting, constant movement, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, and climb ladders.
- May need to reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and handheld electronic equipment.
Responsibilities
- Greet customers, answer questions, and provide friendly, professional assistance.
- Address customer concerns and resolve issues promptly to support a positive shopping experience.
- Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
- Quickly and accurately pull stockroom orders and stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate department pricing and signage, using technology to update prices, promotions, and product information in accordance with company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
