Seasonal Retail Support Associate - Shoe Expeditor, Tysons Corner Center
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and current. You are a visible, welcoming presence who greets customers and offers assistance. You collaborate with colleagues across departments to support sales and foster a positive, hospitable environment. The role includes preparing and organizing the sales floor, supporting visual merchandising by updating mannequins and resetting layouts, assisting customers, recovering the sales floor and fitting rooms, updating signs and prices, replenishing merchandise, and supporting merchandise moves. You also share loyalty program benefits, help meet sales goals, and work with the team to restock and prepare the department for the next day.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create connections with customers, contribute to sales goals, and participate in sales-boosting events.
- Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
- Ability to learn about store products and provide customers with guidance based on their needs and product features.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools.
- Ability to work collaboratively with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Maintain visually appealing, organized, and shoppable sales-floor displays.
- Keep pricing and promotional signage accurate and up to date.
- Greet customers, listen to their needs, and provide assistance and product guidance.
- Support visual merchandising by updating mannequins and resetting floor layouts.
- Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty program benefits and assist with acquiring new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Collaborate with colleagues across departments to support sales and customer experience goals.
- Restock and reorganize the department to prepare for the next day.
- Work toward daily sales goals and participate in sales-boosting events.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
