Retail Support Associate - Shoe Expeditor, Lehigh Valley - Part Time
About The Position
As a Shoe Expeditor, you will support smooth operations within the Women’s Shoe department by quickly locating and delivering requested products to selling colleagues, keeping the department clean and organized, and providing exceptional customer service. The role calls for urgency, attention to detail, collaboration, and teamwork to help create an easy and enjoyable shopping experience. This is a part-time role with hours dependent on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week. The position requires flexible availability, including days, evenings, nights, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter able to adapt quickly to changing customer expectations and needs.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible schedule during retail hours, including days, evenings, weekends, and holidays.
- Ability to perform heavy lifting, constant movement, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, and climb ladders.
- Ability to reach above eye level may be required.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and handheld electronic equipment.
Responsibilities
- Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
- Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns.
- Pull orders from the stockroom quickly and accurately, then stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate department pricing and signage, using technology to update product prices, promotions, and product and fixture information according to company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
