Retail Support Associate - Shoe Expeditor, Mall at Rockingham Park - Part Time
About The Position
As a Shoe Expeditor, you will support smooth operations in the Women’s Shoe department by quickly locating and delivering requested products to selling colleagues, keeping the department clean and organized, and providing exceptional customer service. The role calls for urgency, attention to detail, collaboration, and teamwork to help create an easy and enjoyable shopping experience. You will assist customers, conduct sales transactions, fulfill stockroom and digital orders, maintain displays and inventory, process merchandise, and keep pricing and signage accurate. You will also foster respectful relationships with colleagues, customers, and communities. The position requires flexible availability for retail hours, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and holidays.
- Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, and climb ladders.
- Ability to reach above eye level as needed.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and handheld electronic equipment.
Responsibilities
- Greet customers, answer questions, provide friendly and professional assistance, and promptly address concerns and resolve issues.
- Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
- Pull orders quickly and accurately from the stockroom and stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to maintain an orderly and visually appealing store.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate pricing and signage, using technology to update product prices, promotions, and product and fixture information according to company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
