Retail Supervisor, Full Time - Glendale Galleria - CA

Gap Inc. • Glendale, CA

3d

About The Position

The Retail Supervisor supports the store leadership team by performing assigned functional tasks and role-modeling selling behaviors and task execution in areas of expertise. The role focuses on leading processes, completing tasks, and maintaining productivity so goals are met. In collaboration with store leadership, the supervisor teaches and models behaviors that help the team deliver a best-in-class customer experience.

Requirements

• Embodies Gap Inc.’s Purpose, Mission, Vision, Values, and Behaviors.
• Provides clear and direct communication of expectations.
• Can use technology effectively to engage with customers and the team to meet goals.
• Demonstrates interest and initiative toward continuous improvement and growth.
• Can work a flexible schedule to meet business needs, including holiday, evening, overnight, and weekend shifts.
• Can maneuver around the sales floor, stockroom, and office.
• Can lift up to 30 pounds.

Responsibilities

• Treat customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about loyalty programs.
• Role-model the brand’s selling behaviors with customers to support an exceptional customer experience.
• Support the sales leader during non-peak hours, keeping the customer as the primary focus.
• Collaborate with employees and help ensure work tasks are completed in a timely and efficient manner.
• Build and share expertise in the product lifecycle.
• Support completion of work before or after store operating hours, including opening and closing checklists.
• Use omni-channel capabilities to deliver a frictionless customer experience.
• Ensure compliance standards are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed