About The Position

Reiss is hiring a part-time Seasonal Sales Associate for its Macy's concession at Glendale Galleria in Glendale, California. The role provides exceptional customer service and supports the management team in achieving sales and operational goals. The associate delivers a premium, tailored customer experience, shares detailed knowledge of the brand and its products, maintains visual standards, communicates effectively with customers and colleagues, and represents Reiss as a Brand Ambassador. Reiss describes its designs as sustainable, high-quality, and timeless, and operates standalone stores, concessions, and franchise locations internationally, as well as online and through an app. The company emphasizes exceptional service, teamwork, and meeting customer expectations and business goals. Reiss states that it is committed to fair, transparent, and equal hiring processes and to treating every individual with respect.

Requirements

  • Experience in a customer-facing role, ideally in a premium or luxury retail environment.
  • Excellent communication and interpersonal skills.
  • Motivation, focus, and drive to achieve individual and team goals.
  • Ability to work as a team player.
  • Ability to work under pressure.

Responsibilities

  • Deliver a premium and tailored customer service experience.
  • Provide in-depth knowledge of the brand and its products.
  • Communicate appropriately and effectively with customers, team members, and management.
  • Maintain visual standards.
  • Act as a Reiss Brand Ambassador.
  • Support the management team in achieving sales and operational goals.

Benefits

  • Business wear.
  • Generous employee discount.
  • Company commission scheme.
  • Health and wellbeing perks.
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