Retail Supervisor - Full Time (Edinburgh, IN)

PUMA•Edinburgh, NC

10d•$21 - $24•Onsite

About The Position

The Retail Supervisor provides consistently high standards of customer experience in the Store in accordance with PUMA’s Brand Values and service standards. The role helps ensure the Store achieves or exceeds sales, KPI, and profitability goals through planning, expense control, sales, and service. The supervisor assists store leadership with employee recruitment, training, development, and succession, and is responsible for payroll control and service-driven scheduling. Additional duties include communicating merchandise opportunities, meeting inventory and shrink goals, managing physical inventory counts, processing incoming and outgoing merchandise, following policies and procedures, and maintaining a safe, healthy, and compliant working and shopping environment. Non-traditional hours, including weekends, evenings, and holidays, are required; overtime may be required.

Requirements

1–2 years of experience in a focused, customer service-oriented retail environment, preferably apparel or footwear.
Proven ability to exceed sales goals.
Ability to reason through complex issues.
Ability to present information to large groups.
Strong team player.
Excellent communication skills.
Ability to learn quickly.
Computer skills and basic knowledge of MS Office programs and retail software.
Ability to constantly walk and move about.
Ability to speak and hear, and to use near and far acuity, depth perception, and field of vision.
Ability to lift/carry and push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience in accordance with PUMA’s Brand Values and service standards.
Help ensure the Store achieves or exceeds sales, KPIs, and profitability goals through planning, expense control, sales, and service.
Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession of high-performing employees.
Manage payroll control and service-driven scheduling.
Communicate merchandise opportunities to the Store Manager and/or Assistant Store Manager.
Achieve or exceed inventory and shrink goals and manage physical inventory counts.
Handle and process incoming and outgoing merchandise.
Comply with all policies and procedures, operational core competencies, and key accountabilities.
Maintain a safe, healthy, and compliant working and shopping environment.
Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.