Retail Supervisor in Training (Full Time)

UNIQLO•Framingham, MA

About The Position

The Retail Supervisor in Training motivates and develops the store team to meet sales goals while helping ensure customer service, brand presentation, and operational standards are consistently met. The role supervises the sales floor, supports coverage during peak periods, assists with fitting room and cash wrap operations, and manages merchandise presentation and replenishment. The supervisor in training also assists management with identifying store issues and special projects, and follows company policies and procedures. This is a full-time role averaging 32 or more hours per week based on business needs. Candidates must have open weekend availability and no more than two weekday availability restrictions. The position requires a flexible schedule, including evenings and weekends. Starting compensation is listed as $21.00 per hour in the position overview; the posting also references a starting hourly wage of $20.50 and promotion opportunities every three months based on individual performance.

Requirements

High school diploma or GED.
Ability to train and develop a team, with strong communication skills.
Ability to calculate figures and amounts, including discounts and percentages.
Ability to work a flexible schedule that meets business needs, including evenings and weekends.
Average availability of 32 or more hours per week based on business needs.
Open availability on weekends.
No more than two weekday availability restrictions (Monday through Friday).

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Motivates the team to meet and exceed sales goals.
Supervises the floor, monitors breaks, and ensures coverage during peak times according to Daily Work Schedules.
Ensures visual, cleanliness, cash management, inventory management, and other brand and operational standards are consistently met.
Ensures the team proactively manages customer needs and exceeds expectations according to UNIQLO service standards, Fundamental Principles, and 6 Standard Phrases.
Trains and develops the team on fitting room and cash wrap standards and assists in those zones when needed.
Manages inventory by ensuring merchandise is represented and replenished on the floor in full size runs.
Assists management in identifying store issues.
Trains the team on product and brand knowledge and ensures product knowledge is conveyed to customers.
Follows company policies and procedures and notifies management of infractions.
Assists with special projects as assigned by management.