Retail Manager in Training Full Time
About The Position
The Retail Manager in Training, described in the job summary as the Salon Director in Training, helps drive salon performance, deliver superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in salon operations, and fosters accountability and urgency around an exceptional client experience. The position monitors daily salon operations in a fast-paced environment, supports sales and operational goals, and maintains a professional, clean salon. It includes setting goals for team members, coaching and training them, generating sales reports, maintaining inventory, and assisting the Salon Director with revenue, expenses, staffing, productivity, and labor costs. The schedule requires nights and weekends and a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status. Pay is listed as a base of $15.00 per hour or more, with performance and store bonuses that average $20.00 per hour for management meeting the stated performance and training criteria. The average is not guaranteed. Sun Tan City is a family-owned tanning salon chain with approximately 250 salons in 20 states. The company describes a positive, team-oriented environment and offers career learning and advancement opportunities.
Requirements
- Management and/or sales experience is required.
- Basic computer skills, including ability to use Word, Excel, and Outlook.
- Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem-solving and organizational/planning skills.
- Strong leadership skills and ability to coach and mentor.
- Team-building skills.
- Ability to prioritize and delegate.
- Ability to stand and walk for long periods.
- Ability to bend at the waist to clean tanning equipment and bend down to pick up items from floors.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.
Nice To Haves
- Beauty industry experience.
- Customer service experience.
Responsibilities
- Monitor and manage the salon’s daily operations in a fast-paced environment.
- Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
- Maintain a professional and impeccably clean salon environment.
- Establish clear goals and objectives for team members.
- Coach, train, and provide feedback to improve team members’ daily performance.
- Generate sales reports, maintain inventory, and assist with other Salon Director functions.
- Assist the Salon Director in controlling revenue and expenses.
- Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
- Work nights and weekends and follow a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status.
Benefits
- Health insurance options, including medical, dental, and vision.
- Paid time off (PTO).
- Flexible scheduling.
- 401(k) with company match.
- Employee discounts on products and services.
- Professional development and training.
- Casual dress code and free company apparel.
- Free tanning, spray tanning, and wellness spa services.
- Exclusive discounts at outside retailers.
- Performance and store bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
