Retail Manager in Training Full Time

Sun Tan City•Fort Dodge, IA

13d

About The Position

Sun Tan City is seeking a motivated management team member to help drive salon performance, deliver exceptional client service, and maintain operational excellence. The Salon Director in Training manages and supervises Tanning Consultants, leads by example, and holds the team accountable for meeting company goals and providing an outstanding client experience. The role involves working in a fast-paced salon and supporting the Salon Director with revenue, expenses, staffing, and other salon functions. The position is listed as full-time and pays $15.00–$20.00 per hour. The posting describes a base rate of $15.00 per hour or more, with performance and store bonuses; the stated average of $20.00 per hour is not guaranteed. The workweek is five days and approximately 35–45 hours, depending on hourly or salary status, and includes nights and weekends. Sun Tan City describes itself as a family-owned tanning salon chain with approximately 250 salons in 20 states, focused on client relationships, recommendations, and services that support clients’ confidence.

Requirements

Management and/or sales experience is required.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work a five-day week of approximately 35–45 hours, depending on hourly or salary status.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and to bend down to pick up items from the floor.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry experience.
Customer service experience.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Manage and supervise Tanning Consultants to help achieve company goals.
Promote a sense of urgency and hold the team accountable for delivering an exceptional client experience.