Retail Manager in Training Full Time

Sun Tan City•Altoona, IA

12d

About The Position

The Retail Manager in Training (described in the posting as Salon Director in Training) helps drive salon performance, deliver superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for providing an exceptional client experience. Compensation is $15.00–$20.00 per hour. The posting explains that the average of $20.00 per hour is not guaranteed and reflects management earnings when performance and training criteria are met; additional performance and store bonuses are available. Sun Tan City is a family-owned tanning salon chain with approximately 250 salons in 20 states. The company provides products, services, and recommendations through friendly client relationships and describes its workplace as a positive environment with opportunities for learning, advancement, and leadership.

Requirements

Management and/or sales experience.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status.
Ability to stand and walk for long periods, bend to clean tanning equipment and pick up items, lift or assist with lifting items and heavy boxes, and perform salon cleaning tasks such as dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry experience.
Customer service experience.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.