UNIQLO Retail Supervisor In Training

Uniqlo • Roseville, CA

12d • Onsite

About The Position

The Retail Supervisor in Training reports to the Store Manager and serves as a pace setter and role model for customer service. The role helps ensure that Sales Associates in their department or zone exceed customer expectations and supports training, oversight, and development on store standards. The position is a key holder and helps maintain sales performance, floor coverage, operational standards, inventory presentation, and product knowledge. The role requires full-time availability averaging at least 32 hours per week based on business seasonality, open weekend availability (religious exemptions will be considered), and a flexible schedule that meets business needs, including evenings and weekends. Availability restrictions are limited to two days per week. The role is based in Roseville, California, and pays $20.00 per hour. Promotion opportunities are available every three months based on individual performance.

Requirements

• High school diploma or GED.
• Ability to train and develop a team, supported by strong communication skills.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to work a flexible schedule that meets business needs, including evenings and weekends.
• Full-time availability averaging 32 or more hours per week based on business seasonality.
• Open availability on weekends; religious exemptions will be considered.
• Availability restrictions limited to two days per week.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Serve as a key holder.
• Motivate the team to meet and exceed sales goals.
• Supervise the sales floor, monitor breaks, and ensure coverage during peak times according to Daily Work Schedules.
• Ensure visual, cleanliness, cash management, inventory management, and other brand and operational standards are consistently met.
• Ensure the team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, Fundamental Principles, and 6 Standard Phrases.
• Train and develop team members on fitting room and cash wrap standards, and assist in those zones when needed.
• Manage inventory by ensuring merchandise is represented and replenished on the floor in full size runs.
• Assist management in identifying store issues.
• Train the team on product and brand knowledge and ensure product knowledge is conveyed to customers.
• Follow company policies and procedures and notify management of infractions.
• Assist with special projects assigned by management.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with a 100% match on the first 3% contributed and a 50% match on the next 2%.
• Paid parental leave.
• Fertility benefits, including IVF.
• Life insurance.
• Short-term and long-term disability insurance.
• HSA/FSA options.
• Employee Assistance Program.
• Vacation and personal time off.
• Sick and wellness time off.
• 30% employee merchandise discount.
• Employee referral bonus.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED