One Stop Retail Supervisor

Prairie Band & Subsidiaries•Holton, KS

9d•Onsite

About The Position

The Retail Supervisor will coordinate the activities for retail attendants and ensure all shifts are adequately covered as needed. This role has day-to-day responsibility for employees on scheduled shifts, accurately operates a cash register, and manages inventory levels. The supervisor ensures guest satisfaction through speedy and excellent customer service, protects company assets, and maintains a clean and safe environment. They also assist the Store Manager with training, recruitment, and scheduling, handle customer concerns, and complete weekly reports.

Requirements

2+ years of supervisory experience in a retail environment.
High school diploma or equivalent required.
Successful completion of a background check and pre-employment drug screening.
Ability to work under pressure while providing excellent guest service.
Excellent organizational skills, time management skills, and punctuality are essential.
Valid driver’s license and insurable.
Reliable transportation and ability to work even in inclement weather.
Ability to work both independently and as a team member.
Successful completion of a math proficiency test.
Ability to read, write, and speak English.

Nice To Haves

2-year degree preferred.
6 months of prior sales, cashier, or money handling experience preferred.

Responsibilities

Coordinate the activities for retail attendants.
Ensure all shifts are adequately covered as needed.
Has day-to-day responsibility for the employees on the scheduled shifts.
Accurately operates a cash register, including all cash and credit transactions during supervisor’s shifts.
Amends schedule or picks up additional hours to meet business demands.
Ensures guest satisfaction by providing speedy service, excellent customer service, and being attentive to guest needs.
Ensures inventory levels are adequate and stocks merchandise during responsible shifts.
Protects company assets.
Adheres to company and compliance policies.
Maintains a clean and safe environment for employees and customers.
Assists Store Manager in planning and managing day-to-day operations, including training, recruitment, and scheduling of employees for all shifts.
Ensures compliance with company policies and procedures for self and attendants.
Handles customer questions/concerns in a professional and timely manner, ensuring satisfaction for both the guest and the company.
Completes and submits weekly reports as assigned.
Other duties as assigned.