Retail Store Tailor

Tailored Brands•Lakewood, CO

6d•$18 - $29

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and ensures a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, sewing and alteration abilities, and a commitment to customer satisfaction. Tailors are expected to be reliable, accurate, and efficient, collaborate with colleagues, and uphold company standards. The Tailor performs standard alterations in accordance with company guidelines, maintains quality and productivity, presses garments, and keeps the workspace and equipment clean and well maintained. The role includes tagging and organizing completed work, monitoring supplies, supporting customers and store activities, and adapting to workload and scheduling needs. Tailors also share techniques, help train sales staff in tailoring fundamentals, respond to feedback, and report incidents or safety hazards. The position requires the ability to operate tailoring tools and equipment, follow detailed instructions, sit and stand for extended periods, and perform physical tasks such as bending, squatting, reaching overhead, and using ladders. The employee must be able to work at least 40 hours per week when needed, including hours the store is in operation. There may be an opportunity to work voluntarily across multiple store or site locations and brands.

Requirements

Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Strong attention to detail and quality.
Excellent time management skills to complete alterations efficiently within designated timeframes.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 40 hours per week when needed, including any hours the store is in operation.

Responsibilities

Perform standard garment alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and time for non-tailoring tasks as needed.
Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
Press garments to achieve a clean, crisp finish.
Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
Demonstrate proficiency with tailor shop equipment.
Accurately tag and organize completed work so it is ready for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house activities, including cleaning, restocking merchandise, or assisting customers, as needed.
Participate in customer consultations at management's direction and offer alteration and garment-fit guidance.
Listen to customer needs and provide personalized solutions.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
Seek and respond to constructive feedback and communicate concerns or requests promptly.
Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
Provide sales staff with tailoring insights that enhance product knowledge and customer experience.
Maintain professional appearance and personal care standards.