Retail Store Tailor
About The Position
The Retail Store Tailor performs clothing alterations, measurements, fittings, and garment repairs to deliver high-quality craftsmanship and a proper fit for customers. The role requires strong sewing and alteration skills, attention to detail, reliability, accuracy, efficiency, and a focus on customer satisfaction. The Tailor works collaboratively with colleagues, maintains company standards, and contributes to a positive, professional work environment. The position includes standard garment alterations, such as hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments. The Tailor ensures garments are finished to quality standards, presses completed work, maintains an organized workspace, operates tailor shop equipment, and prepares tagged garments for customer pickup. The role also supports customer consultations, store activities, supply management, and staff training as needed. The job requires the ability to work at least 40 hours per week when needed, including during any hours the store is operating. There may be opportunities to work voluntarily across multiple store or site locations and brands. The stated pay range is $19.42–$31.07 per hour; final pay considers skills, background, experience, and market location.
Requirements
- Strong sewing and clothing alteration abilities.
- Keen attention to detail and commitment to high-quality workmanship.
- Reliability, accuracy, efficiency, and a focus on customer satisfaction.
- Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods.
- Strong time-management skills to complete alterations within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 40 hours per week when needed, including any hours the store is in operation.
Responsibilities
- Perform standard clothing alterations in accordance with company guidelines, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments.
- Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and non-tailoring tasks as needed.
- Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
- Press garments for a clean, crisp finish.
- Keep the workspace clean, organized, and efficient, and properly store and maintain tools and materials.
- Demonstrate proficiency with tailor shop equipment.
- Accurately tag and organize completed work for customer pickup.
- Monitor tailoring supplies and request replenishment from management as needed.
- Support front-of-house activities, including cleaning, restocking merchandise, and assisting customers, as needed.
- Participate in customer consultations at management’s direction and offer alteration and fit guidance.
- Listen to customer needs and provide personalized solutions.
- Adapt to changing workload priorities and scheduling needs as directed by management.
- Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
- Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing.
- Seek and respond to constructive feedback and promptly communicate concerns or requests to management.
- Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
- Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
- Maintain standards of professional appearance and personal care.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
