Retail Store Tailor
About The Position
The Retail Store Tailor delivers high-quality craftsmanship and ensures a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, sewing and alteration skills, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor collaborates with colleagues and upholds company standards in a professional work environment. The Tailor performs standard alterations in accordance with company guidelines, maintains quality and productivity standards, presses garments, keeps the workspace and equipment organized and maintained, and prepares completed work for customer pickup. The role also includes monitoring tailoring supplies, supporting customers and store operations, participating in consultations as directed, and adapting to workload and scheduling priorities. The Tailor shares specialized knowledge with fellow tailors, helps train sales staff in tailoring fundamentals, responds to feedback, reports safety concerns, and supports sales staff with tailoring insights. The position requires the ability to work at least 20 hours per week when needed, including any days and hours the store is in operation. Pay range: $15.99–$25.59. Final base pay considers skills, background, and experience and may vary by market location or prevailing wage laws. Employees may have the opportunity to work voluntarily at multiple store or site locations and across multiple brands. The company provides equal employment opportunity and celebrates diversity.
Requirements
- Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods.
- Strong attention to detail to ensure garments meet quality standards.
- Excellent time management skills to complete alterations efficiently within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.
Responsibilities
- Perform standard garment alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in line with company guidelines.
- Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.
- Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
- Press garments for a clean, crisp finish.
- Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
- Demonstrate proficiency with tailor shop equipment.
- Accurately tag and organize completed work and prepare it for customer pickup.
- Monitor tailoring supplies and request replenishment from management as needed.
- Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
- Participate in customer consultations at management's direction and offer guidance on alterations and garment fit.
- Listen to customer needs and provide personalized solutions.
- Adapt to changing workload priorities and scheduling needs as directed by management.
- Share tailoring knowledge and techniques with fellow tailors to support consistent quality and ongoing skill development.
- Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
- Seek and respond to constructive feedback and communicate concerns or requests promptly.
- Report incidents, accidents, or safety hazards to the manager on duty and/or Regional Manager.
- Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
- Uphold standards of professional appearance and personal care.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
