Retail Store Tailor Apprentice
About The Position
The Tailor performs clothing alterations, measurements, fittings, and garment repairs to deliver high-quality craftsmanship and a proper fit for customers. The role calls for attention to detail, sewing and alteration skills, reliability, accuracy, efficiency, and a strong customer-satisfaction focus. The Tailor works collaboratively with colleagues and upholds company standards in a professional work environment. The Tailor performs standard alterations in accordance with company guidelines, maintains quality and productivity standards, presses garments, and keeps the workspace and equipment in good order. The position also supports customer service and store operations, participates in consultations when directed, assists with tailoring-skill development across the team, and adapts to workload and scheduling needs as directed by management. The job may involve voluntarily working across multiple store or site locations and brands.
Requirements
- Ability to operate small tools and equipment precisely, including needles, scissors, sewing machines, and presses.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods.
- Strong attention to detail to ensure garments meet quality standards.
- Excellent time-management skills to complete alterations efficiently within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.
Responsibilities
- Perform standard garment alterations, including pant hems; waist and seat adjustments; rise and tapering modifications; coat sleeves; side seams; and lower collar adjustments, in accordance with company guidelines.
- Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.
- Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
- Press garments for a clean, crisp finish.
- Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
- Demonstrate proficiency with tailor shop equipment.
- Accurately tag and organize completed work so it is ready for customer pickup.
- Monitor tailoring supplies and request replenishment from management as needed.
- Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
- Participate in customer consultations at management’s direction, offering guidance and recommendations about alterations and garment fit.
- Listen to customers and provide personalized solutions to deliver a positive experience.
- Adapt to changing workload priorities and scheduling needs as directed by management.
- Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
- Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing techniques.
- Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
- Report incidents, accidents, or safety hazards to the manager on duty and/or Regional Manager.
- Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
- Maintain professional appearance and personal care standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
