Retail Store Tailor Apprentice
About The Position
The Tailor delivers high-quality craftsmanship and ensures a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role calls for attention to detail, strong sewing and alteration abilities, reliability, accuracy, efficiency, and a focus on customer satisfaction. The Tailor collaborates with colleagues and upholds company standards while contributing to a positive and professional work environment. The role performs standard alterations in accordance with company guidelines, maintains the quality and presentation of garments, and keeps the tailor workspace and equipment organized and well maintained. It also supports customer service, store operations, inventory of tailoring supplies, and the development of team members’ tailoring skills. The position requires the ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.
Requirements
- Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods.
- Strong attention to detail to ensure garments meet quality standards.
- Excellent time management skills to complete alterations efficiently within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.
Responsibilities
- Perform standard clothing alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in line with company guidelines.
- Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.
- Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
- Press garments to achieve a clean, crisp finish.
- Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
- Demonstrate proficiency with tailor shop equipment.
- Accurately tag and organize completed work so it is ready for customer pickup.
- Monitor tailoring supplies and request replenishment from management as needed.
- Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
- Participate in customer consultations at management’s direction, offering guidance and recommendations on alterations and garment fit.
- Listen to customer needs and offer personalized solutions to provide an exceptional customer experience.
- Adapt to changing workload priorities and scheduling needs as directed by management.
- Share tailoring knowledge and techniques with fellow tailors to promote consistent quality and skill development.
- Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing.
- Seek and respond to constructive feedback from management and promptly communicate concerns or requests.
- Report incidents, accidents, or safety hazards to the manager on duty and/or Regional Manager.
- Provide sales staff with tailoring insights to enhance product knowledge and the customer experience.
- Uphold standards of professional appearance and personal care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
