Retail Store Tailor Apprentice

Tailored Brands•Keizer, OR
•$16 - $24

About The Position

The Tailor delivers high-quality craftsmanship and ensures a great fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, sewing and alteration abilities, reliability, accuracy, efficiency, and a strong focus on customer satisfaction. The Tailor collaborates with colleagues and upholds company standards while contributing to a positive and professional work environment. The Tailor performs standard alterations in line with company guidelines, maintains garment quality, presses finished garments, and keeps the workspace and equipment clean, organized, and maintained. The role also includes tagging and organizing completed work, monitoring tailoring supplies, supporting customer-facing and store activities, and adapting to changing workload priorities and scheduling needs as directed by management. The Tailor may participate in customer consultations, provide fit and alteration recommendations, share tailoring techniques with fellow tailors, and assist in training sales staff on tailoring fundamentals. The position requires clear communication, accurate documentation, the ability to follow detailed instructions, and physical capability to sit and stand for extended periods, bend, squat, lift arms overhead, and use ladders. The employee must be able to work at least 40 hours per week when needed, including any hours the store is open.

Requirements

  • Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
  • Ability to understand, follow, and execute detailed instructions.
  • Ability to sit and stand for extended periods.
  • Strong attention to detail to ensure garments meet quality standards.
  • Excellent time management skills to complete alterations efficiently within designated timeframes.
  • Ability to communicate clearly and professionally.
  • Ability to read, count, and write to complete required documentation accurately.
  • Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
  • Ability to work at least 40 hours per week when needed, including any hours the store is in operation.

Responsibilities

  • Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, according to company guidelines.
  • Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.
  • Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
  • Press garments for a clean, crisp finish.
  • Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
  • Demonstrate proficiency with tailor shop equipment.
  • Accurately tag and organize completed work so it is ready for customer pickup.
  • Monitor tailoring supplies and request replenishment from management as needed.
  • Support front-of-house activities as needed, including cleaning, restocking merchandise, or assisting customers.
  • Participate in customer consultations at management’s direction and offer alteration and garment-fit guidance and recommendations.
  • Listen to customer needs and provide personalized solutions.
  • Adapt to changing workload priorities and scheduling needs as directed by management.
  • Share tailoring knowledge and techniques with fellow tailors to support consistent quality and ongoing skill development.
  • Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
  • Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
  • Report incidents, accidents, or safety hazards to the manager on duty and/or Regional Manager.
  • Provide tailoring insights to sales staff to improve product knowledge and the customer experience.
  • Maintain professional appearance and personal care.
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