Retail Store Tailor Apprentice

Tailored Brands•North Charleston, SC

10h•$13 - $20

About The Position

The Tailor delivers high-quality craftsmanship and ensures a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role calls for attention to detail, sewing and alteration ability, reliability, accuracy, efficiency, and a focus on customer satisfaction. The Tailor contributes to a professional work environment by collaborating with colleagues and upholding company standards. The position performs standard alterations, maintains garment quality, presses finished garments, and keeps the tailor workspace and equipment organized and well-maintained. It also includes tagging and organizing completed work, monitoring tailoring supplies, supporting customer consultations and store activities, and adapting to workload and scheduling needs as directed by management. The Tailor shares specialized knowledge with fellow tailors, helps train sales staff in tailoring fundamentals, responds to feedback, reports safety concerns, and supports sales staff with tailoring insights. The role requires at least 20 hours per week when needed, including any days and hours the store is in operation. The listed pay range is $13.00–$19.50 per hour; final base pay considers skills, background, experience, market location, and applicable prevailing wage laws. Employees may have the opportunity to work voluntarily across multiple store or site locations and brands.

Requirements

Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Strong attention to detail and time management skills.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

Perform standard garment alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and necessary non-tailoring tasks.
Ensure garments meet quality standards, with clean finishes, secure stitching, even seams, and no loose threads or pins.
Press garments for a clean, crisp finish.
Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
Use tailor shop equipment proficiently.
Tag and organize completed work accurately and prepare it for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
Participate in customer consultations at management's direction and offer guidance on alterations and garment fit.
Listen to customer needs and offer personalized solutions.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to promote consistent quality and skill development.
Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
Provide sales staff with tailoring insights that support product knowledge and customer experience.
Maintain standards of professional appearance and personal care.