Retail Store Supervisor - Full-Time Key Carrier
About The Position
The Store Area Supervisor at Ocean State Job Lot oversees daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under the guidance of a designated Team Leader. The role is a development path for future OSJL team leaders, and associates are encouraged to pursue leadership growth opportunities. The position includes supporting customers and store associates, managing merchandise presentation and inventory processes, maintaining store safety and maintenance standards, and supervising store operations when designated. The job description notes that duties may change and that employees may be asked to perform other tasks. Employment is at will.
Requirements
- At least 1 year of professional experience in another retail environment.
- Computer skills, including experience with the Google platform (Email, Sites, Slides, Drive, Docs, and Sheets) and Qlik.
- Availability to work as needed by the business, including nights and weekends.
- Must be at least 18 years old.
Nice To Haves
- Prior customer service experience.
- Training experience.
- Prior merchandise ordering, receiving, stocking, and maintenance experience in another retail environment.
Responsibilities
- Champion exceptional customer service for diverse clientele and foster a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model.
- Connect customers with corporate customer service and help ensure effective resolution of customer concerns.
- Promote Company-wide customer initiatives, including donations, loyalty programs, and promotions.
- Create effective work schedules for the assigned area.
- Guide and support the team to complete tasks and cultivate a collaborative, motivating environment.
- Support training for store associates and encourage opportunities for growth.
- Manage merchandise presentation and ensure timely adherence to Company guidelines.
- Maintain accurate signage and ticketing; manage ordering, backroom stock, and sales floor flow.
- Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
- Identify, separate, and display priority items effectively.
- Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns according to Company policies.
- Uphold store safety and maintenance standards.
- Supervise store operations, including opening and closing procedures, when designated.
- Operate a cash register as needed.
- Adhere to all Company policies and procedures.
Benefits
- 30% associate discount.
- Wellbeing Time and Care.com access.
- Paid sick time, vacation, and holiday pay.
- Medical, dental, vision, life insurance, critical illness, and accident coverage.
- Flexible Spending Account (FSA).
- Short-term disability coverage.
- Accolade Care personalized healthcare support and navigation.
- Referral bonus eligibility.
- Tuition reimbursement.
- Profit sharing bonus.
- 401(k) retirement savings plan.
- OSJL vacations and discounts at partner companies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
