Retail Store Sales Associate

Blick Art Materials•Tempe, AZ

1d•$15 - $16

About The Position

The Retail Store Sales Associate supports Blick’s commitment to customers, the arts, and local communities through teamwork and attentive customer service. The role generates revenue through product knowledge and sales while maintaining store standards in housekeeping, merchandising, signing, pricing, point-of-sale operations, and loss prevention in accordance with company policies and procedures. Associates provide assistance at the Custom Services desk, including scheduling appointments, consulting with customers about projects, taking orders, and delivering completed orders in store. They help coordinate merchandise displays, apply visual standards, follow management direction, and report low stock, inventory discrepancies, and customer product requests. The role requires flexible scheduling, including day and evening shifts, weekends, and holidays as business needs require. Associates are scheduled an average of 15–25 hours per week, based on availability and business needs. This position has no supervisory responsibilities and may require minimal local travel.

Requirements

High school graduate or equivalent.
Ability to work independently and in a team environment.
Excellent communication skills.
Ability to work flexible schedules, including day and evening shifts, weekends, and holidays as required by business needs.
Regular attendance in accordance with the retail attendance policy.
Ability to lift and carry 50 pounds using appropriate lifting techniques and following safety rules.
Ability to walk and stand for prolonged periods and climb ladders.

Nice To Haves

Working knowledge of traditional fine art mediums, including paints, markers, pencils, printmaking materials, clay, and papers.

Responsibilities

Deliver superior customer service by applying sales skills, product knowledge, and training to meet or exceed customer expectations.
Complete and use Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
Serve customers at the Custom Services desk by making appointments, consulting on projects, taking orders, and delivering completed orders in store.
Maintain an energetic and positive attitude in customer interactions.
Assist with merchandise set-ups and implement and maintain visual standards and techniques as directed by store management.
Follow directions and prioritize tasks to meet deadlines with minimal supervision.
Report low stock levels, inventory discrepancies, and customer product requests to management as needed.
Perform housekeeping, merchandising, signing, pricing, point-of-sale operations, and loss prevention in accordance with company policies and procedures.