Retail Store Manager

Red Wing Shoe Company•Round Rock, TX

25d•$22 - $32•Onsite

About The Position

The Retail Store Manager is responsible for overall store operations, including recruitment, team development, profitability, expense management, accounts receivable, new business development, inventory, and merchandising. The manager promotes Red Wing Shoe Company’s brand by delivering professional sales, building customer loyalty, and providing conscientious service through the Ultimate Fit Experience (UFX), premium product sales, and appropriate accessory recommendations. The role oversees store financial performance, labor budgets, merchandising and inventory standards, sales goals, and operational requirements. It also recruits, develops, and manages associates; supports ongoing training and inclusive, safe working conditions; and collaborates with field teams, business partners, and the Region Operations Manager. The position is based in a retail store and includes physical tasks such as lifting, standing for extended periods, and performing housekeeping duties.

Requirements

High school diploma, GED, or equivalent work experience.
Must be age 18 or older within 30 days of application.
Two years of managerial experience.
Results-oriented.
Effective written and verbal communication skills.
Knowledge of and comfort with technology and Microsoft Office programs.
Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
Ability to perform housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, handling trash and recycling, and installing and maintaining furniture, fixtures, and displays.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity, passion for new ideas, and an interest in driving growth.
Problem-solving skills.
Retail footwear experience or knowledge.
Specialty retail experience or knowledge.
Employee development experience or knowledge.

Responsibilities

Manage inter-store transfers, payment collections, and follow-up according to Standard Operating Procedures.
Analyze monthly profit and loss statements and adjust operating expenses to ensure store profitability.
Manage monthly labor in accordance with labor and sales budgets.
Uphold merchandising and brand standards and ensure store presentation requirements are met.
Manage inventory levels and accuracy through style counts, monthly wall counts, and product assortment reviews.
Guide customers through the Ultimate Fit Experience and recommend accessories while explaining their benefits.
Generate industrial sales leads and achieve or exceed daily productivity and sales goals.
Maintain sales floor presentation, store signage, and housekeeping standards.
Maintain product knowledge and proficiency with technical and operating standards through continuous learning.
Maintain a safe and healthy work environment in accordance with organizational standards and legal regulations.
Maintain industrial and RWfB account operational requirements.
Build collaborative relationships with field teams and business partners.
Manage store staff by implementing retail initiatives, policies, procedures, goal setting, and performance management.
Foster continuous education and development, support company training initiatives, and encourage participation in learning activities.
Recruit, develop, and train store associates to meet operational and sales objectives and follow policies and guidelines.
Promote inclusivity, positive employee morale, and safe working conditions.
Support the Region Operations Manager with daily regional operations.
Maintain knowledge of the company’s electronic communication software to obtain necessary information.
Establish, follow, and enforce organization quality system standards to maintain quality service.
Uphold Red Wing Shoe Company’s core values and policies, and perform additional duties as required.