Retail Store Manager
About The Position
The Retail Store Manager oversees all aspects of daily retail store operations, including merchandising, product launches, and meeting or exceeding sales objectives. The manager ensures customers have an extraordinary experience with AT&T products and services and performs outreach and promotional activities, including off-site events as needed. The role includes coaching and developing retail sales consultants so they achieve sales and service goals. AT&T provides paid leadership training. The position is based at 6403 N Illinois St, Fairview Heights, Illinois, with a regular schedule of 40 hours per week. Retail work may include evening and weekend hours to cover the store’s busiest times. Annual salary is $55,000–$82,600, with an additional $26,000 in commissions when sales goals are met; individual starting salary may depend on geography, experience, expertise, and education or training.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of daily retail store operations.
- Manage, coach, and develop a team of retail sales consultants to meet sales and service goals.
- Oversee merchandising and product launches.
- Meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
- Paid training
- Commission earnings for meeting or exceeding store sales objectives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
