Retail Store Manager
About The Position
The Retail Store Manager oversees all aspects of daily retail store operations, including merchandising, product launches, and achieving sales objectives. The manager ensures customers receive an extraordinary experience with AT&T products and services and may conduct outreach and promotional activities, including off-site events as needed. The role includes coaching and developing a team of retail sales consultants to help them meet sales and service goals. AT&T provides paid training. Store Managers may earn monthly commissions by meeting or exceeding store sales objectives, in addition to a competitive salary. The position is based at the Topeka, Kansas store and is listed at 40 hours per week.
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of daily retail store operations.
- Manage and develop a team of retail sales consultants.
- Ensure customers have an extraordinary experience with AT&T products and services.
- Manage merchandising and product launches.
- Meet and exceed sales objectives.
- Conduct outreach and promotional activities, including off-site events as needed.
- Coach retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement
- Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available, subject to applicable terms
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
- Possible relocation assistance
- Paid training
- Monthly sales commissions when sales objectives are met or exceeded
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
