Retail Store Manager

Burlington Stores•Portage, MI

About The Position

The Retail Store Manager is responsible for the overall success of a Burlington store, including managing store operations to maximize sales and bringing Burlington’s values to life. The role leads and develops the store team, models professional customer service, and ensures customers receive a world-class shopping experience. The Store Manager owns the execution of day-to-day merchandising, operations, and service management, and oversees a multi-million-dollar store operation.

Requirements

  • 5+ years of retail management experience in a Big Box or Specialty environment.
  • Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience using scheduling and reporting computer software.
  • Travel may be required from time to time.

Responsibilities

  • Manage and oversee Assistant Managers, Supervisors, and Store Associates to ensure company policies, standards, expectations, and initiatives are implemented.
  • Ensure Assistant Managers and store team members fulfill their individual responsibilities.
  • Coordinate merchandise placement, sales promotions, and pricing with the Assistant Store Manager, Merchandising.
  • Review receiving, transfers, debits and damages, returns-to-vendor paperwork, and chargebacks with the Assistant Store Manager, Operations to ensure inventory accuracy.
  • Act as Manager on Duty, model Burlington standard operating procedures, and provide a strong leadership presence.
  • Manage the store’s multi-million-dollar sales volume and expense budget, including reviewing related reports and records.
  • Recruit, screen, and hire associates to meet store staffing needs.
  • Facilitate onboarding and training, provide ongoing coaching, and implement structured learning and development activities.
  • Handle personnel and associate relations issues.
  • Manage the payroll budget, workforce management, and scheduling.
  • Facilitate communication and partnerships among the store team, district and regional management teams, and other company partners.

Benefits

  • Competitive wage.
  • Flexible hours.
  • Associate discount.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Full-time associates may be eligible for up to 12 days of paid time off annually.
  • Full-time associates may be eligible for up to 8 paid holidays.
  • Paid sick time in accordance with applicable law.
  • 401(k) plan.
  • Training and development opportunities.
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