Retail Store Manager - The Mall at Short Hills

YETI Coolers•Short Hills, NJ

1d•Onsite

About The Position

YETI is seeking a Retail Store Manager to lead its store at The Mall at Short Hills in Short Hills, New Jersey. The manager leads a team of brand enthusiasts in providing exceptional customer experiences and building lasting customer relationships by identifying customers’ pursuits. The role suits an inspirational leader with a passion for the YETI brand and its products who thrives in a fast-paced, changing, entrepreneurial environment. YETI stores also serve as community hubs where outdoor enthusiasts can connect, share experiences, and build authentic relationships. The manager oversees store sales and operations, customer and brand experience, and talent development. This includes leading store processes, payroll, scheduling, merchandise flow, inventory control, visual presentation, sales performance, events, customer service, team coaching, and succession planning. The position requires a flexible schedule that includes weekends, evenings, and holidays, and may involve handling products weighing up to 50 pounds.

Requirements

Bachelor’s degree or at least 5 years of related experience.
At least 3 years of retail store management experience in a specialty retail environment.
Experience managing a store with $2 million or more in annual sales revenue.
Experience implementing new technology and processes to increase profitability.
Availability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to bend, lift, open, and move products weighing up to 50 pounds as needed.
Must be at least 18 years of age.
Must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Responsibilities

Lead execution of store processes, payroll management, scheduling, merchandise flow, inventory control, and visual presentation.
Drive store sales and profitability by using company tools and resources and supporting the team.
Apply business acumen, strategic thinking, and resourcefulness to solve problems.
Plan and execute projects such as visual merchandising plans, product launches, and in-store events.
Mitigate loss by educating associates, ensuring company policies are followed, and partnering with Loss Prevention and Store Operations.
Provide exceptional customer experiences by identifying customer pursuits and building lifelong YETI customers.
Represent the brand in the local community by executing store events, generating brand awareness, and inspiring customers to spend time outdoors.
Create a customer-centric environment by delivering an effective Sales Floor Leader program and using YETI’s WILDER customer service model.
Educate the team on YETI products and lead the team toward high performance.
Identify and attract talent to represent the brand.
Build trust and team morale through change and unexpected challenges.
Coach and develop team members’ selling skills through timely, specific feedback and trust-building.
Create succession plans for top talent and provide continued development opportunities.
Promote an inclusive and diverse store environment that builds trust and teamwork.