Retail Store Manager - The Mall at Short Hills

YETI•Short Hills, NJ

2d•$71,336 - $89,170•Onsite

About The Position

YETI is seeking a Retail Store Manager to lead its store at The Mall at Short Hills in New Jersey. The manager leads a team of brand enthusiasts to deliver exceptional customer experiences and build lasting customer relationships by understanding customers’ pursuits. The role calls for an inspirational leader with a passion for the YETI brand and its products who can thrive in a fast-paced, changing, entrepreneurial environment. YETI stores serve as community hubs where outdoor enthusiasts connect, share experiences, and build authentic relationships. The Retail Store Manager leads store sales and operations, creates customer- and brand-focused experiences, and develops the team. The manager is responsible for store processes, payroll, scheduling, merchandise flow, inventory, visual presentation, sales performance, projects and events, loss prevention, talent development, and an inclusive team environment.

Requirements

Bachelor’s degree or at least 5 years of related experience.
At least 3 years of retail store management experience in a specialty retail environment.
Experience managing a store with annual revenue of $2 million or more.
Experience implementing new technology and processes to increase profitability.
Availability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to bend, lift, open, and move products weighing up to 50 pounds as needed.
Must be at least 18 years of age.
Must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Responsibilities

Lead store processes, payroll management, scheduling, merchandise flow, inventory control, and visual presentation.
Drive store sales and profitability using company tools and resources, while supporting and developing the team.
Apply business acumen, strategic thinking, and resourcefulness to solve problems.
Plan and execute projects such as visual merchandising plans, new product launches, and in-store events.
Reduce risk of loss by educating associates, ensuring company policies are followed, and partnering with Loss Prevention and Store Operations.
Deliver exceptional customer experiences by identifying customers’ pursuits and creating lifelong YETI customers.
Represent YETI in the local community by executing store events, generating brand awareness, and inspiring customers to spend time outdoors.
Create a customer-centric environment by leading an effective Sales Floor Leader program and using YETI’s WILDER customer service model.
Educate the team on YETI’s product assortment and inspire strong performance.
Identify and attract qualified talent to represent the brand, and build trust and team morale through change and challenges.
Coach and develop team members’ selling skills through timely, specific feedback and trust-building.
Create succession plans, develop top talent, and provide team members with development opportunities.
Promote an inclusive and diverse store environment grounded in trust and teamwork.