Sales Associate, The Mall At Short Hills

Knitwell Group•Short Hills, NJ
•$16 - $20•Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador, building authentic connections with customers and guiding their shopping journey with personalized styling recommendations. You help maintain an attractive, organized sales floor with merchandise in its proper place and ready for customers. Working with your team, you create personalized customer experiences and contribute to an inviting store environment. The role also includes using technology and available tools to support a seamless omnichannel shopping experience and partnering with store leaders to meet individual goals and daily expectations.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to build brand loyalty.
  • Maintain high visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions, and use available tools to support a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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