Retail Store Manager -- AT&T Authorized Retailer

Prime Communications Wireless Services•Sunnyvale, CA
•$50,000 - $70,000

About The Position

As a Retail Store Manager at Prime Communications, the largest authorized AT&T retailer in the U.S., you are responsible for the overall success of your store. You lead sales performance, coach and develop your team, ensure operational excellence, and deliver an exceptional customer experience. You will develop Assistant Store Managers and Retail Sales Consultants while fostering accountability, teamwork, and growth.

Requirements

  • At least 6 months of retail management or leadership experience.
  • At least 1–2 years of retail, sales, or customer service experience.
  • High school diploma or GED.
  • At least 18 years old and legally authorized to work in the United States.
  • Able to work a minimum of 40 hours per week, including evenings, weekends, and holidays as business needs require.
  • Able to stand for extended periods, perform inventory tasks, and lift up to 10 pounds.
  • Reliable transportation and ability to travel to nearby store locations when needed.
  • Successfully complete all required AT&T and Prime Communications training.

Responsibilities

  • Lead, coach, and develop a high-performing sales team to achieve and exceed sales goals.
  • Deliver an exceptional customer experience while promoting AT&T products and services.
  • Drive store performance through effective coaching, role-playing, and performance management.
  • Recruit, train, and develop future leaders while creating a positive, engaging work environment.
  • Manage daily store operations, merchandising, inventory, scheduling, and operational compliance.
  • Partner with the District Manager to execute company initiatives, product launches, and business strategies.
  • Protect company assets and maintain policy compliance.
  • Build strong relationships within the local community while representing the AT&T brand.

Benefits

  • Competitive base salary plus performance-based bonus opportunities ($50,000–$70,000+ annually based on performance).
  • Leadership training and career advancement opportunities.
  • Medical, dental, and vision benefits.
  • Paid time off.
  • 401(k).
  • Employee discounts on AT&T products and services.
  • Supportive team environment with ongoing leadership development.
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