Retail Store Manager

Curaleaf•Devils Lake, ND

4d•$60,000 - $66,500

About The Position

The Retail Store Manager leads the store’s financial success and operational excellence while aligning the team with Curaleaf’s mission, vision, and values. The role manages store performance, profitability, business trends, and financial operations, and is responsible for attracting, onboarding, and developing talent, succession planning, and fostering continuous growth and improvement. As a brand ambassador, the Store Manager educates customers about Curaleaf products and leads a collaborative team-selling environment. The role inspires the team to exceed sales goals, deliver exceptional customer service, and support business growth. The manager directly supervises team members and makes decisions about hiring, termination, performance evaluations, and professional development. This full-time role requires open availability on weekdays, evenings, weekends, holidays, and occasional overnights. Travel requirements are 10%–25%. The work takes place in a professional retail environment, with potential exposure to dust, pollen, and plant pathogens. The role requires working in confined spaces and the ability to tolerate stress, adapt, and work in an ever-changing environment.

Requirements

At least 3 years of retail leadership experience; experience in a fast-paced, high-volume environment is preferred.
Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment.
Experience building and leading high-performing teams, with a focus on talent development, mentorship, and succession planning.
Strong communication skills and ability to collaborate effectively across all levels of the organization.
Exceptional customer service skills and a solutions-oriented mindset.
Willingness to give and receive feedback, manage change, and foster adaptability.
Demonstrated success overseeing store operations, including visual merchandising, financial management, and loss prevention.
Availability to work weekdays, evenings, nights, weekends, holidays, and occasional overnights as needed.
Commitment to maintaining compliance with state regulations.
Ability to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds regularly; ability to climb, balance, and lift up to 50 pounds occasionally.
Close vision, with clear vision at 20 inches or less.
Ability to work in confined spaces and maintain stress tolerance, adaptability, and flexibility in an ever-changing environment.

Nice To Haves

Previous experience in the cannabis industry.
Experience in a fast-paced, high-volume retail environment.

Responsibilities

Empower the team to deliver exceptional customer experiences, drive sales, and exceed key performance indicators.
Attract, hire, and retain a diverse team by setting clear goals and expectations.
Train, mentor, and develop team members, leveraging individual strengths and fostering growth opportunities.
Forecast payroll to optimize productivity and help the team achieve sales and payroll targets while managing workloads.
Oversee store profit and loss, drive revenue growth, improve efficiency, identify underperforming areas, and implement solutions using company programs and tools.
Monitor business trends and share insights with senior leadership to refine strategies and improve results.
Delegate tasks, maintain clear brand messaging, and uphold company standards to ensure operational excellence.
Promote urgency and accountability within the team and adapt to changes in the retail landscape.
Protect company assets by upholding safety protocols, inventory controls, loss prevention procedures, and applicable local, state, and federal regulations.
Analyze trends, manage stock levels, and ensure inventory is ordered and managed efficiently to avoid shortages or overstock.
Directly supervise team members and make decisions regarding hiring, termination, performance evaluations, and professional development.
Perform other duties as assigned.