Retail Store Manager
About The Position
The Retail Store Manager manages all operations of a retail store to support effective customer engagement and business performance. The role leads store employees through hiring, scheduling, training, and coaching while maintaining operational standards. It owns store functions including marketing, loss prevention, and labor management, and is accountable for store performance measures such as sales goals, customer satisfaction, and operational efficiency. The position contributes to customer loyalty and business growth by fostering a productive store environment. The role may also perform other duties or projects as assigned by business management. Travel is not required.
Requirements
- High school diploma or GED.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- 2–4 years of management experience in retail sales.
- 2–4 years of sales and sales management experience.
Responsibilities
- Lead employee development and coaching to improve customer interactions and ensure required training is completed on schedule.
- Resolve customer issues to enhance the customer experience and align with brand expectations.
- Manage store operations, including staffing, scheduling, labor controls, marketing, and loss prevention.
- Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
- Perform other duties and projects as assigned by business management.
Benefits
- Competitive base salary and compensation package, including target incentives for eligible roles.
- Annual stock grant and employee stock purchase plan.
- 401(k) and access to free, year-round money coaches.
- Medical, dental, and vision insurance.
- Flexible spending account.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family-building benefits, back-up care, enhanced family support, and childcare subsidy.
- Tuition assistance and college coaching.
- Short- and long-term disability coverage, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance and access to commuter and transit programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
